Support

We offer 3 comprehensive support packages, designed to suit every business' individual requirements. From 24/7 support to a dedicated helpline, we're always here to help. Get in touch today to find the perfect support package for you.

Gold

◊  24/7 support  ◊

 

◊  1 hour initial response time  ◊

 

◊  1 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

 

◊  Dedicated support line  ◊

 

◊  Proactive monitoring  ◊

Silver

◊  Working days support (08:30 - 23:00)  ◊

 

◊  4 hour initial response time  ◊

 

◊  8 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

 

◊  Dedicated support line  ◊

Bronze

◊  Business hours support (08:30 - 18:30)  ◊

 

◊  8 hour initial response time  ◊

 

◊  12 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

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©2018 Zentive Time Systems

Support

We offer 3 comprehensive support packages, designed to suit every business' individual requirements. From 24/7 support to a dedicated helpline, we're always here to help. Get in touch today to find the perfect support package for you.

Gold

◊  24/7 support  ◊

 

◊  1 hour initial response time  ◊

 

◊  1 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

 

◊  Dedicated support line  ◊

 

◊  Proactive monitoring  ◊

Silver

◊  Working days support (08:30 - 23:00)  ◊

 

◊  4 hour initial response time  ◊

 

◊  8 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

 

◊  Dedicated support line  ◊

Bronze

◊  Business hours support (08:30 - 18:30)  ◊

 

◊  8 hour initial response time  ◊

 

◊  12 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

Support

We offer 3 comprehensive support packages, designed to suit every business' individual requirements. From 24/7 support to a dedicated helpline, we're always here to help. Get in touch today to find the perfect support package for you.

◊  24/7 support  ◊

 

◊  1 hour initial response time  ◊

 

◊  1 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

 

◊  Dedicated support line  ◊

 

◊  Proactive monitoring  ◊

Gold

◊  Working days support (08:30 - 23:00)  ◊

 

◊  4 hour initial response time  ◊

 

◊  8 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

 

◊  Dedicated support line  ◊

Silver

◊  Business hours support (08:30 - 18:30)  ◊

 

◊  8 hour initial response time  ◊

 

◊  12 hour report intervals  ◊

 

◊  Unlimited incidents  ◊

 

◊  Online support portal  ◊

 

◊  Support email address  ◊

Bronze